Privacy Policy

Prisha Wellness Private Limited (“The Exhale Space”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, process, and protect your information when you access our website, participate in our programs, join our communities, attend our classes, interact with our content, or otherwise use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. WHO WE ARE

The Exhale Space is a motherhood wellness platform operated by Prisha Wellness Private Limited.

Our services may include:

• Pregnancy wellness programs
• Postpartum wellness programs
• Fertility-focused programs
• Classes, workshops, and events (online and offline)
• Educational resources and downloadable materials
• Podcasts and recorded content
• WhatsApp and online communities
• Website, newsletter, and social media content
• Future wellness services and offerings

The Company is incorporated under the laws of India and may provide services to users located in India and other countries.

2. INFORMATION WE COLLECT

We may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• City, state, or country
• Account information
• Membership details
• Communication preferences
• Payment-related information processed through secure third-party payment providers

Health and Wellness Information

You may voluntarily provide information relating to:

• Pregnancy stage
• Postpartum stage
• Fertility journey
• Wellness goals
• Physical activity experience
• Relevant health information you choose to share

We only collect information reasonably necessary to provide our services.

Technical Information

When you use our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website activity
• Cookies and analytics data
• Referral sources

3. HOW WE COLLECT INFORMATION

We collect information when you:

• Register for a program or membership
• Purchase a product or service
• Complete forms or surveys
• Subscribe to our newsletter
• Attend classes, workshops, or events
• Join our WhatsApp or online communities
• Contact us via email, phone, social media, or messaging platforms
• Browse our website

4. HOW WE USE YOUR INFORMATION

We may use your information to:

• Deliver and manage our services
• Process registrations and payments
• Provide customer support
• Communicate important updates
• Send reminders regarding memberships, renewals, or program access
• Improve our website, content, and services
• Respond to inquiries
• Maintain community safety and quality
• Comply with legal obligations
• Prevent fraud, misuse, or unauthorized access

With your consent, we may also send newsletters, educational content, updates, offers, and other marketing communications.

You may unsubscribe from marketing communications at any time.

5. PAYMENT INFORMATION

Payments may be processed through trusted third-party payment providers.

The Exhale Space does not store complete credit card, debit card, UPI, or banking information on its servers.

Payment providers process your payment information according to their own privacy policies and security standards.

6. COMMUNITY SPACES

The Exhale Space may offer access to WhatsApp groups, online communities, workshops, events, or similar forums.

Information voluntarily shared in community spaces may be visible to other participants.

Please exercise caution when sharing personal, medical, or sensitive information within community spaces.

We are not responsible for information voluntarily disclosed by members to other participants.

7. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to:

• Improve website functionality
• Understand visitor behaviour
• Remember user preferences
• Measure marketing effectiveness
• Enhance user experience

You may modify your browser settings to refuse cookies, although some website features may not function properly.

8. WHEN WE SHARE INFORMATION

We do not sell, rent, or trade your personal information.

We may share information only when reasonably necessary with:

• Payment processors
• Website hosting providers
• Email and communication service providers
• Analytics providers
• Professional advisors
• Regulatory authorities, where legally required

Any third-party service providers engaged by us are expected to maintain appropriate confidentiality and security standards.

We may also disclose information where required by law, legal process, regulatory request, or to protect our legal rights.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

10. DATA SECURITY

We implement reasonable administrative, technical, and organisational safeguards designed to protect personal information from unauthorised access, disclosure, alteration, misuse, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

11. YOUR RIGHTS

Subject to applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent where consent forms the basis of processing
• Request information about how your data is being used

To exercise these rights, please contact us using the details provided below.

12. CHILDREN’S PRIVACY

Our services are intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from individuals under the age of 18 without appropriate parental or legal guardian consent.

If we become aware that information has been collected in violation of this provision, we will take reasonable steps to remove such information.

13. THIRD-PARTY SERVICES

Our website, programs, and communications may contain links to or integrations with third-party platforms including payment providers, video hosting services, social media platforms, messaging applications, and analytics services.

We are not responsible for the privacy practices, content, or policies of third parties.

14. INTERNATIONAL USERS

The Exhale Space is incorporated and operated from India but may provide services to users located in other countries.

By using our services, you understand that your information may be processed and stored in India or in other jurisdictions where our service providers operate.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any changes will become effective when the revised version is posted on our website.

Continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

16. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

17. CONTACT US

If you have questions regarding this Privacy Policy or our handling of personal information, please contact:

Prisha Wellness Private Limited

Email: [INSERT OFFICIAL EMAIL ADDRESS]

Registered Office: Pune, Maharashtra, India